Business Development Associate – Inside Sales

Job Summary:

We are seeking a motivated and customer-focused Business Development Associate – Inside Sales to join our team. The role involves engaging with potential customers (leads provided by the company) and explaining our Health & Nutrition-Products/ Services in a clear, confident, and persuasive manner.

Key Responsibilities:

• Contact potential customers from the leads provided by the company and introduce them to our product/ services range.
• Understand customer needs, symptoms, and concerns to recommend appropriate products.
• Clearly explain product/Services benefits, usage, pricing, and unique value propositions.
• Maintain a high level of product/ service knowledge to address customer queries effectively.
• Follow a consultative sales approach while ensuring compliance with company guidelines.
• Achieve monthly sales targets and maintain conversion rate benchmarks.
• Update CRM with accurate call details, customer feedback, and follow-ups.
• Coordinate with the support and dispatch teams to ensure smooth order processing.
• Build and maintain positive customer relationships to support repeat purchases.
• Participate in training programs to enhance product knowledge and sales skills.

Required Skills & Qualifications:

• Minimum Graduate in any discipline.
• 0–2 years of experience in inside sales or tele-sales (experience in healthcare/wellness/homeopathy preferred).
• Excellent communication and interpersonal skills.
• Strong persuasion, negotiation, and objection-handling abilities.
• Ability to understand customer needs and explain solutions effectively.
• Basic computer proficiency and familiarity with CRM tools.
• Target-oriented mindset with a positive attitude.